**Shipping Destinations:**
We currently ship our products to addresses within the United States. For international shipping inquiries, please contact our customer support at [contact@aromabynature.com]
**Processing Time:**
Orders are typically processed within 1–3 business days after the order is placed. Please note that processing time may be extended during peak periods or promotional events.
**Shipping Methods:**
We offer standard shipping options with reliable carriers. Shipping times may vary depending on your location and the shipping method selected during checkout.
**Shipping Costs:**
Shipping costs are calculated based on the weight of your order and the shipping destination. The total shipping cost will be displayed at checkout before you complete your purchase.
**Order Tracking:**
Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track the progress of your delivery.

*Returns and Exchanges:**
1. **Unopened and Unused Products:** We accept returns for unopened and unused products within 30 days of the original purchase date. The product must be in its original packaging and in resalable condition.
2. **Defective or Damaged Products:** If you receive a defective or damaged product, please contact our customer support team at [contact@aromabynature.com] within 7 days of receiving your order. We will work to resolve the issue promptly.
**Return Process:**
1. **Contact Customer Support:**
To initiate a return or report a defective or damaged product, please contact our customer support team at [contact@aromabynature.com]. Provide your order number and a brief description of the issue.
2. **Return Authorization:**
Once your return is approved, our customer support team will provide you with a Return Authorization (RA) number and instructions on how to return the product.
3. **Return Shipment:**
Please pack the product securely, include the RA number on the outside of the package, and ship it to the address provided by our customer support team. Customers are responsible for return shipping costs.
4. **Refund or Exchange:**
Upon receiving and inspecting the returned product, we will process the refund or exchange based on the nature of the return. Refunds will be issued to the original payment method.
**Conditions for Returns:**
1. Products must be returned in their original packaging and in resalable condition.
2. Returns must be initiated within 30 days of the original purchase date.
3. Return shipping costs are the responsibility of the customer unless the return is due to a defective or damaged product.
4. For defective or damaged products, please report the issue within 7 days of receiving your order.
**Non-Returnable Items:**
1. Opened or used products are not eligible for return.
2. Products purchased from third-party retailers must be returned through the original purchase location.